Hello! I'm Cosmin Costea and for over 15 years I've been helping entrepreneurs and managers from small, medium and large companies to sell more and more effectively online.
In all these years I have learned to rely on concrete things that give results. Thus, I managed to validate through study, practice, trial and error a work method called my own The 7 Pillars of the eCommerce business:

1. Strategy, Planning, Scaling
2. Team, Partners, Processes
3. Marketing, Customers, Segmentation
4. Commercial, Customer support, Loyalty
5. Financial, Legal, Reporting
6. Technology, Project, Webshop
7. Logistics, Supply, Delivery

Together, they form a complete and clear picture of an online business that gives excellent results. However, simply knowing these pillars at the overall level is not enough to see profound changes at the performance level.